Delivery

Postage and Packing £3.95

Orders valuing less than £50 will be sent via First Class Royal Mail Signed For Delivery.

Orders valuing over £50 will be sent via Royal Mail Special Delivery

Timing will vary. Whilst some items will be ready for delivery straightaway, bespoke items are painted to order and will usually take 2-4 weeks from receipt of your garment or instructions. 

Please make sure you provide the correct address as I cannot be held responsibility for items going missing due to an incorrect address. 

I do ship to countries outside of the UK but the website is not currently set up to process this. If you would like something sending abroad please get in touch and I will be able to quote you for postage and packing. 

Returns

I accept returns within 30 days of your purchase date for items that are in stock. If it has been more than 30 days since your purchase, I unfortunately cannot offer a refund or exchange.

If you would like to return an item please email me directly and I will be able to provide you with the returns address. 

I cannot accept returns or offer refunds for custom designed, bespoke items.

To be eligible for a return, the item must be returned in the original condition in which it was sent, and the original packaging. You are responsible for covering the postage cost and I would recommend using a tracked, insured service as it will remain your responsibility until it arrives with me. 

Once your return is received and I have checked its condition, I will email you to confirm receipt and notify you whether it is in the correct condition for me to offer a refund. 

The refund will be credited to the original account you used to pay, minus the postage cost. 

I take the time to package each item as safely as I can. If your item arrives damaged in any way, please get in touch immediately so I can work to rectify the situation.

If your item does not arrive, please get in touch and I will be able to provide you with a Royal Mail tracking number.