DeliveryPostage and Packing £3.95Orders valuing less than £50 will be sent via First Class Royal Mail Signed For Delivery.Orders valuing over £50 will be sent via Royal Mail Special DeliveryTiming will vary. Whilst some items will be ready for delivery straightaway, bespoke items are painted to order and will usually take 2-4 weeks from receipt of your garment or instructions.Please make sure you provide the correct address as I cannot be held responsibility for items going missing due to an incorrect address.I do ship to countries outside of the UK but the website is not currently set up to process this. If you would like something sending abroad please get in touch and I will be able to quote you for postage and packing.
I accept returns within 30 days of your purchase date for items that are in stock. If it has been more than 30 days since your purchase, I unfortunately cannot offer a refund or exchange.
If you would like to return an item please email me directly and I will be able to provide you with the returns address.
I cannot accept returns or offer refunds for custom designed, bespoke items.
To be eligible for a return, the item must be returned in the original condition in which it was sent, and the original packaging. You are responsible for covering the postage cost and I would recommend using a tracked, insured service as it will remain your responsibility until it arrives with me.
Once your return is received and I have checked its condition, I will email you to confirm receipt and notify you whether it is in the correct condition for me to offer a refund.
The refund will be credited to the original account you used to pay, minus the postage cost.
I take the time to package each item as safely as I can. If your item arrives damaged in any way, please get in touch immediately so I can work to rectify the situation.
If your item does not arrive, please get in touch and I will be able to provide you with a Royal Mail tracking number.